FAQ

  • 1. How much notice is required to make a reservation?

    Riga Taxi suggests that you book a reservation 24 hours in advance to ensure a car will be available. However, we can often provide unscheduled pickups. You may call us or send email for same-day availability.

  • 2. Will I get a call when my car arrives?

    As a courtesy to our customers we do attempt to contact all our customers when their drivers are on location. However, we are not always able to contact passengers upon a driver’s arrival due to heavy call volume.

  • 3. Can the driver come into my building to pick up my luggage and bring it out to the car?

    Unfortunately, drivers are unable to leave their vehicles unattended. The drivers will be pleased to assist with your luggage from the front of your building to the vehicle.

  • 4. How much notice is required to cancel a reservation?

    Riga Taxi requests that our customers cancel their reservations at least 4 hours in advance for Riga pick-ups and 6 hours in advance for pick-ups outside Riga. Cancellations made after the requested time-frames are subject to fees.

  • 5. For airport pickups, must I reserve a car in advance or can I call for a car once I land? How long will it take to pick me up?

    Riga Taxi can generally provide unscheduled airport pickups. Please call us once you have landed to check our availability. If you would like to ensure availability, we recommend that you book a car in advance. It takes approximately 20-30 minutes for the driver to pull up to your terminal.

  • 6. If I have already booked a reservation from the airport, what should I do once I land?

    The driver will be waiting for you at your terminal with welcoming sign. In case you can't find the driver with your name on board, you may reach us at (+371) 66118059 so that we can direct you to your car.

CAN'T FIND ANSWER? ASK US.

Your Name*
Your Email*
Subject
Your Message*

Your message has been successfully sent! We will contact you as soon as possible.